Disclosure
Last updated: March 2026
Revenue Model
BillWise is free for all WA households. We generate revenue through a small referral fee paid by installers when a homeowner requests a quote through our platform and proceeds to installation. This fee is paid by the installer, not by you — it does not increase your quote price.
What we do NOT do:
- We do not accept commissions or kickbacks from any product manufacturer
- We do not prioritize installers based on referral fees — all matched installers meet the same vetting criteria
- We do not sell your personal data to third parties
- We do not inflate savings estimates to encourage purchases
- We do not accept sponsored placements in our comparison tools or recommendations
Data Sources
All calculations use publicly available, official data:
- Electricity tariffs: Synergy published rates (A1, Midday Saver, EV Add-On), updated when Synergy announces changes (most recent: 1 July 2025)
- Export rates: DEBS and REBS rates as published by Synergy
- Solar data: Bureau of Meteorology solar irradiance data for Perth metro and WA regions
- Product data: Clean Energy Council (CEC) approved product lists for solar panels and batteries
- STC prices: Clean Energy Regulator STC clearing house spot prices
- Rebates: WA Government Energy Assistance Payment, Dependent Child Rebate, Air Conditioning Rebate rates
- WA Battery Scheme: Synergy published per-kWh rebate rates and eligibility criteria
We check for rate changes quarterly and update our data within 7 days of any announced change. If you notice outdated information, please let us know.
Installer Selection
Installers on the BillWise platform must meet all of the following criteria:
- Current CEC (Clean Energy Council) accreditation for solar design and/or installation
- Valid Australian Business Number (ABN) with active registration
- Minimum $10 million public liability insurance
- Registered to operate in Western Australia
- Compliance with Australian Consumer Law warranty requirements
We verify these credentials during registration and periodically re-check. However, we do not guarantee the quality of any installer's work. We encourage you to check reviews, request references, and compare multiple quotes before making a decision.
Independence
BillWise is an independent platform. We are not affiliated with Synergy, Western Power, Horizon Power, the WA Government, the Clean Energy Council, or any solar/battery manufacturer. Our recommendations are based solely on your inputs and published data — not on commercial relationships.
Accuracy Disclaimer
While we strive for accuracy, all savings estimates, payback calculations, and recommendations are indicative only. Actual results depend on your specific circumstances including:
- Roof orientation, angle, and shading
- Actual electricity usage patterns
- Installer pricing (which varies)
- Weather variability year to year
- Future tariff and rebate changes
- Equipment degradation over time
Always verify rebate eligibility, tariff details, and concession amounts with the relevant authority before making financial decisions. See our Terms of Service for full disclaimer.